Igloo Research: Most Indonesian Consumers Buy Travel Insurance Close to Departure

Wednesday is the busiest day for Indonesian travel insurance sales, 6pm to 8pm the busiest hours and QR codes the most common way to pay, Katadata reported from Igloo’s 2025 data. The median buyer purchases two days before leaving, so the journey has to finish on a phone in minutes. “This insight has shaped our latest AI feature,” said Igloo Co-Founder and CEO Raunak Mehta, a chat-based agent that guides customers to purchase.

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Indonesians Increasingly Aware of Travel Insurance, but Only Buy It on the Day of Departure

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Igloo Survey: 92% of Travel Insurance Buyers Put Medical Protection First