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A C-SUITE VIEW ON AI
Igloo Co-Founder and CEO Raunak Mehta was featured in Tech in Asia's "A C-Suite View on AI" series, speaking with the publication about how artificial intelligence is being deployed across Igloo's operations and products.
In the interview, Mehta discussed Igloo's AI-native strategy, including how AI agents now handle claims document validation within seconds, how the company's recommendation engine achieves an 80% customer adoption rate, and how the recently launched Igi travel insurance sales bot drove a 20% increase in purchase completion in its first 10 days.
Southeast Asia insurers risk profit hit from weak data systems
Igloo Co-Founder and CEO Raunak Mehta was interviewed by Insurance Asia on how AI deployment on outdated data systems is limiting profitability gains for Southeast Asian general insurers. Mehta told the publication that insurers who make the right AI investments over three to five years could see profitability improve by 300 to 400 basis points, but warned that many still operate on decades-old infrastructure that needs upgrading before AI can deliver results.
"You need to separate the hype layer from what I call the infrastructure layer," Mehta said, noting that most general insurers in the region operate at high combined ratios with thin net incomes.
Igloo appoints Ramjit Lahiri to lead high-stakes Philippines expansion
e27 profiled Igloo's appointment of Ramjit Lahiri as Philippines Country Head, framing it as a high-stakes bet on one of Southeast Asia's largest protection gaps. The piece noted that while total premiums in the Philippines reached PHP502.6 billion (US$8.9 billion) in 2025, insurance penetration has only inched to between 1.78% and 1.79% of GDP, and GlobalData estimates a catastrophe protection gap of around 98%.
CEO Raunak Mehta was quoted: "Over the next two to three years, we expect rapid scale in the Philippines as embedded insurance becomes part of how Filipinos interact with financial services."
Insurtech Igloo expands Philippines strategy as insurance market hits $8.4B
TechNode Global reported that Igloo has appointed Ramjit Lahiri as Philippines Country Head as the company deepens its presence in one of Southeast Asia's fastest-growing insurance markets. The Philippines recorded PHP502.6 billion (US$8.37 billion) in total insurance premiums in 2025, up 14.1% year on year, though penetration remains below 2% of GDP.
Since entering the Philippines, Igloo has partnered with more than 40 digital platforms, launched over 55 insurance products, and established partnerships with GCash, Shopee, Lazada, and Smart Communications. Lahiri will lead the company's expansion into banking, consumer finance, and healthcare sectors in 2026.
